Contact us
Subscription queries
To order back issues, binders or get answers to queries regarding your Who Do You Think You Are? magazine subscription, please use the following contact details:
Telephone: 03330 162 120*(UK) or +44(0)1604 973 728 (non-UK)
Web/Email: www.ourmediashop.com/contactus
Back issues: www.ourmediashop.com/back-issues
*UK calls will cost the same as other standard fixed line numbers (starting 01 or 02) and are included as part of any inclusive or free minutes allowances (if offered by your phone tariff). Outside of free call packages call charges from mobile phones will cost between 3p and 55p per minute
Back issues can also be bought at ourmediashop.com
For magazine subscriptions FAQs and information on mailing dates of latest issues please visit here.
The Who Do You Think You Are? Magazine team are unable to access and manage customer subscription records. We recommend contacting the customer service team using one of the above forms to ensure your query can be managed quickly and effectively.
Who Do You Think You Are? TV series
The Who Do You Think You Are? programmes are made by Wall to Wall for the BBC:
www.walltowall.co.uk | mail@walltowall.co.uk
Magazine editorial team
Who Do You Think You Are?Magazine
Eagle House
Bristol
BS1 4ST
General email: WDYTYAeditorial@ourmedia.co.uk
Letters to the editor:
Please email Sarah Williams at sarah.williams@ourmedia.co.uk
Your family history queries:
Send your brick walls to WDYTYAquestions@ourmedia.co.uk
Please note: although we welcome submissions to our Q&A section, we get far more questions sent to us than we can feature. We cannot answer all family history queries, only those we intend to use for publication. Please make sure you write your question clearly and concisely. If it is chosen, you will be informed. By submitting your question to our Q&A panel, you are agreeing to it being featured in the magazine.
Advertising
For all advertising enquiries, please contact our ad sales executive, Andy Williams, who will be happy to talk through the various options available and how best to target your customers.
Telephone: 0117 300 8803
Email: andy.williams@ourmedia.co.uk
Magazine feedback
Our parent company Our Media is now offering magazine readers an exciting opportunity to join the Our Insiders programme to give readers feedback on our magazine. You will be entered in a monthly prize draw and gain access to other exclusive special offers and rewards. To take part, sign up via the Our Insiders website.
Complaints
If you have a legal complaint or are concerned about a contribution to this website, please read our complaints escalation page.